Privacy policyYour privacy, plainly.

Last updated: October 2026

IMP Digital (“IMP”, “we”, “us”) is a digital marketing agency based in Burlington, Ontario, Canada. This policy explains what personal information we collect through this website, how we use it and the choices you have. We follow Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and Canada’s Anti-Spam Legislation (CASL).

What we collect

• Information you give us: when you request a discovery call, book an appointment, apply for a job or contact us, we collect what you enter, such as your name, email, phone number, company, website, budget range and the goals you share.
• Booking details: the date and time you choose and any notes you add.
• Usage information: pages viewed, device and browser type, approximate location and how you arrived at our site, collected through cookies and similar technologies.

How we use it

• To respond to your request, prepare for and hold your discovery call, and send booking confirmations and reminders.
• To follow up by email or text message about your request. You can reply STOP to any text or use the unsubscribe link in any email at any time.
• To review job applications.
• To understand how our website is used and to improve it and our advertising.

We do not sell your personal information.

Cookies, analytics and advertising

We use analytics and advertising tools, such as those provided by Google and Meta, to measure visits and the results of our own marketing. These tools may set cookies. You can block or delete cookies in your browser settings, and you can manage ad personalization in your Google and Meta account settings.

Who we share it with

We share personal information only with service providers who help us run our business, such as website hosting, email, scheduling, video meetings and customer relationship management (CRM) tools, and only as needed to provide those services. Some of these providers store information outside Canada, including in the United States, where it may be subject to local laws. We may also disclose information when required by law.

How long we keep it

We keep personal information only as long as needed for the purposes above or as required by law, then delete or anonymize it.

Security

We use reasonable technical and organizational safeguards, including encrypted connections (HTTPS) and access controls, to protect your information.

Your choices and rights

You can ask to access or correct the personal information we hold about you, withdraw your consent to messages, or ask us to delete your information, subject to legal requirements. Contact us using the details below.

Children

Our website and services are intended for businesses and are not directed to children under 13.

Changes

We may update this policy from time to time. The date at the top shows when it last changed.

Contact us

IMP Digital, Burlington, Ontario, Canada
Email: hello@impdigital.com
Phone: 1-888-681-9965